Frequently Asked Questions
Everything you need to know about shopping with DOG & CO.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I return or exchange an item?
If you are not completely satisfied with your purchase, you can return or exchange any unworn items with original tags within 30 days of delivery. Please use our online portal to generate a prepaid return label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself or a similar garment you own to ensure the perfect fit. If you are between sizes, we suggest sizing up for a more relaxed look.
Are your materials sustainably sourced?
Yes, at DOG & CO., we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize our environmental footprint.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our tracking page where you can monitor your package's progress.